Consultations
A pre-treatment consultation is the most important part of your
aesthetic journey. This is the time in which an appropriate treatment
plan is created between yourself and our aesthetic medical
practitioner; in short we want to create a picture of ‘what good looks
like’ for you and have you at the centre of that picture.
• You must be 18 years or over to book a consultation and treatment
• All treatments are subject to a face-to-face consultation that will
be included at the beginning of your appointment
• A face-to-face consultation is legally required for anti-wrinkle
injections prior to your appointment. This requires a £35 deposit
• It is advised to attend follow up appointments after anti-wrinkle
treatment. A review of treatment provided and amendments can be made
here
• Anti-wrinkle treatment allows a top up within 3 weeks which will be
reviewed at the follow up appointment
Deposits
What You Need to Know
• Deposits are non-refundable and are required to secure your
appointment
• Deposits for any treatment are £35
• The deposited amount will be deducted from your treatment cost
• You can pay your deposit via the booking system or bank transfer
• If you cancel your appointment, the deposit will not be refunded
• If you are rescheduling your appointment for the third time, you
will lose your deposit
Cancellations
What You Need to Know
No problem, we know sometimes life gets in the way so you can
reschedule your appointment without losing your deposit.
Unfortunately, if you cancel your appointment within 48 hours, 50% of
your treatment will be charged.
Rescheduling
You can reschedule your appointment without forfeiting your deposit, provided the change is made at least 48 hours prior to your scheduled time.
Privacy Policy
1. Introduction
This privacy policy explains how The Aesthetics Touch collects, uses, and protects your personal information when you use our contact form.
2. Data We Collect
We collect the following personal information when you submit our contact form:
- Your name
- Your email address
- Your telephone number
3. Purpose of Data Collection
We collect this information solely to:
- Respond to your specific inquiry
- Provide customer service
- Communicate about potential treatments or services
4. Legal Basis for Processing
We process your data based on your explicit consent when you voluntarily submit the contact form.
5. Data Retention
- Your personal data will be retained for a maximum of two years from your last interaction
- After two years of inactivity, your data will be permanently deleted
6. Third-Party Services
- Payment processing is handled through Fresha, a separate third-party platform
- We do not share your contact information with any other third parties
7. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of your personal data
- Request deletion of your personal data
- Withdraw consent for data processing at any time
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data.
9. Liability and Consent
9.1 Informed Consent
By submitting our contact form and receiving treatment, you acknowledge that:
- You have been fully informed about the treatment, potential risks, and expected outcomes
- You voluntarily provide consent for the treatment
- You have received and understand the comprehensive aftercare instructions
9.2 Limitation of Liability
The Aesthetics Touch is not liable for:
-
Any complications or adverse results arising from:
- Failure to follow provided aftercare instructions
- Excessive bruising or swelling resulting from non-compliance with aftercare guidance
- Outcomes that may differ from expected results due to individual healing processes or failure to adhere to aftercare recommendations
10. Contact Us
If you have any questions about this privacy policy, please contact us at theaesthetictouchuk@gmail.com.
11. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
Terms and Conditions
1. Eligibility
All clients must:
- Be 18 years of age or older
- Complete a comprehensive medical history form prior to treatment
- Provide full, accurate medical information
2. Consultations
A pre-treatment consultation is mandatory and includes:
- Face-to-face assessment with our aesthetic medical practitioner
- Comprehensive treatment planning
- Discussion of expected outcomes and potential risks
3. Consent and Medical Assessment
Clients are required to:
- Complete a detailed medical history form before treatment
- Sign consent forms on the day of treatment
- Disclose any changes in medical history since initial consultation
4. Payment Methods
We accept the following payment methods:
- Credit/Debit Card
- Cash
- 3-month installment plan via Faces
5. Deposits and Booking
Booking terms include:
- £35 non-refundable deposit to secure appointment
- Deposit is deducted from total treatment cost
- Appointments can be rescheduled up to 48 hours prior without penalty
- Cancellations within 48 hours will incur a 50% treatment charge
- Third reschedule will result in loss of deposit
6. Treatment Specific Conditions
Anti-wrinkle treatments specific conditions:
- Mandatory face-to-face consultation prior to treatment
- £35 deposit required for consultation
- Follow-up appointment recommended
- Top-up available within 3 weeks, to be reviewed at follow-up
7. Client Responsibilities
Clients are responsible for:
- Providing accurate medical information
- Following pre and post-treatment care instructions
- Attending scheduled follow-up appointments
- Communicating any concerns or changes in health
8. Liability and Risk
By booking a treatment, clients acknowledge:
- All cosmetic treatments carry inherent risks
- Individual results may vary
- No guaranteed outcomes can be provided
- Full consultation and consent process is designed to minimize risks
9. Changes to Terms
The Aesthetics Touch reserves the right to modify these terms at any time. Current terms will always be available on our website.