Consultations

A pre-treatment consultation is the most important part of your aesthetic journey. This is the time in which an appropriate treatment plan is created between yourself and our aesthetic medical practitioner; in short we want to create a picture of ‘what good looks like’ for you and have you at the centre of that picture.

• You must be 18 years or over to book a consultation and treatment
• All treatments are subject to a face-to-face consultation that will be included at the beginning of your appointment
• A face-to-face consultation is legally required for anti-wrinkle injections prior to your appointment. This requires a £35 deposit
• It is advised to attend follow up appointments after anti-wrinkle treatment. A review of treatment provided and amendments can be made here
• Anti-wrinkle treatment allows a top up within 3 weeks which will be reviewed at the follow up appointment

Deposits

What You Need to Know

• Deposits are non-refundable and are required to secure your appointment
• Deposits for any treatment are £35
• The deposited amount will be deducted from your treatment cost
• You can pay your deposit via the booking system or bank transfer
• If you cancel your appointment, the deposit will not be refunded
• If you are rescheduling your appointment for the third time, you will lose your deposit

Cancellations

What You Need to Know

No problem, we know sometimes life gets in the way so you can reschedule your appointment without losing your deposit. Unfortunately, if you cancel your appointment within 48 hours, 50% of your treatment will be charged.

Rescheduling

You can reschedule your appointment without forfeiting your deposit, provided the change is made at least 48 hours prior to your scheduled time.

Privacy Policy

1. Introduction

This privacy policy explains how The Aesthetics Touch collects, uses, and protects your personal information when you use our contact form.

2. Data We Collect

We collect the following personal information when you submit our contact form:

• Your name
• Your email address
• Your telephone number

3. Purpose of Data Collection

We collect this information solely to:

• Respond to your specific inquiry
• Provide customer service
• Communicate about potential treatments or services

4. Legal Basis for Processing

We process your data based on your explicit consent when you voluntarily submit the contact form.

5. Data Retention

• Your personal data will be retained for a maximum of two years from your last interaction
• After two years of inactivity, your data will be permanently deleted

6. Third-Party Services

• Payment processing is handled through Fresha, a separate third-party platform
• We do not share your contact information with any other third parties

7. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request deletion of your personal data
• Withdraw consent for data processing at any time

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

9. Liability and Consent

9.1 Informed Consent

By submitting our contact form and receiving treatment, you acknowledge that:

• You have been fully informed about the treatment, potential risks, and expected outcomes
• You voluntarily provide consent for the treatment
• You have received and understand the comprehensive aftercare instructions

9.2 Limitation of Liability

The Aesthetics Touch is not liable for:

• Any complications or adverse results arising from:
  • Failure to follow provided aftercare instructions
  • Excessive bruising or swelling resulting from non-compliance with aftercare guidance
• Outcomes that may differ from expected results due to individual healing processes or failure to adhere to aftercare recommendations

10. Contact Us

If you have any questions about this privacy policy, please contact us at theaesthetictouchuk@gmail.com.

11. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

Terms and Conditions

1. Eligibility

All clients must:

• Be 18 years of age or older
• Complete a comprehensive medical history form prior to treatment
• Provide full, accurate medical information

2. Consultations

A pre-treatment consultation is mandatory and includes:

• Face-to-face assessment with our aesthetic medical practitioner
• Comprehensive treatment planning
• Discussion of expected outcomes and potential risks

3. Consent and Medical Assessment

Clients are required to:

• Complete a detailed medical history form before treatment
• Sign consent forms on the day of treatment
• Disclose any changes in medical history since initial consultation

4. Payment Methods

We accept the following payment methods:

• Credit/Debit Card
• Cash
• 3-month installment plan via Faces

5. Deposits and Booking

Booking terms include:

• £35 non-refundable deposit to secure appointment
• Deposit is deducted from total treatment cost
• Appointments can be rescheduled up to 48 hours prior without penalty
• Cancellations within 48 hours will incur a 50% treatment charge
• Third reschedule will result in loss of deposit

6. Treatment Specific Conditions

Anti-wrinkle treatments specific conditions:

• Mandatory face-to-face consultation prior to treatment
• £35 deposit required for consultation
• Follow-up appointment recommended
• Top-up available within 3 weeks, to be reviewed at follow-up

7. Client Responsibilities

Clients are responsible for:

• Providing accurate medical information
• Following pre and post-treatment care instructions
• Attending scheduled follow-up appointments
• Communicating any concerns or changes in health

8. Liability and Risk

By booking a treatment, clients acknowledge:

• All cosmetic treatments carry inherent risks
• Individual results may vary
• No guaranteed outcomes can be provided
• Full consultation and consent process is designed to minimize risks

9. Changes to Terms

The Aesthetics Touch reserves the right to modify these terms at any time. Current terms will always be available on our website.